Kim was very expedient and professional when I called for repair help. I would highly recommend her!
Service is outstanding and did exactly what they said they would do. No other company will ever touch my pool again.
Excellent communication! They believe in customer service and it shows. Thank you so much for your service
They are a friendly, reliable, knowledgeable, and professional company. They work hard to communicate with the customer and be proactive with their pool care.
They are absolutely amazing. I contacted them in the morning. By lunch, she was at my house and started the work. Pool was back clear and ready to go the next day!! Top notch customer service and response time.
The owner is SO knowledgeable and cleaned my pool better than ANY other pool company I've had before!!! And it isn't like the other companies, you get to work right with the owner! She listened to my issues I've had with the pool and seemed to have an answer to every problem and question I had! Will never use a different pool company
Was trying to find a pool service for a couple weeks. Wish I would’ve found this place first. They came out not 3 hours after my initial call! Managed to diagnose and fix the issue not 15 minutes being here debunking a previous service saying I “needed a part.” The water got flowing QUICK and after Kim did her water assessment, it’s gone from pond to pool in less than 48 hours. The fee was extremely fair and I plan to utilize their service(s) going forward. She gave me a full on tutorial how to make my big, 20k gallon in-ground pool right. Great conversation and I am honestly thrilled to have found them. Lots of pool service companies out there but this one has some personality marinated in trustworthiness. Sincerely, a very happy customer.
I hired someone to open my pool and it took them two months and they never got it ready. I felt they was draining me for money. I found Tried and True pool company and they came in and got my pool ready in 2 days. Tired and true are very professional and explained everything step by step. She did the job right the first time and didn't drag it on and on. I will definitely use her next year and I recommend her for your pool services. I appreciate everything she did for my pool and peace of mind dealing with my pool. Thank you so much Tried and True pool company!!